Terms & Conditions

Consumer Rights

Boss Babe Academy is a brand owned by PERKY PEAR® Ltd is a UK registered company (company number: 10117088 ) and complies with UK consumer law including the Consumer Contract Regulations (valid from 13 June 2014). Our Terms and Conditions do not affect your statutory rights. Consumer Contract Regulations give you the right to cancel an order and under consumer law customers have a legal obligation to send back any goods that may already have been dispatched, up to 14 days from receipt. A refund or partial will be given when the items have been delivered back to Boss Babe Academy. The goods should be returned in original condition to Boss Babe Academy within 14 days of receiving the goods. Please see our returns page and returns policy to view your options.

Please note we now only use a tracked and signed for service for international orders. This service usually arrives within 10 working days (not including weekends). We can only process refunds for a lost parcel if your parcel has not arrived within 10 days after the timescale above. This is to allow for delays.

We are not responsible for any additional postage costs that may occur internationally. We only charge what it costs to post out from the UK to the selected country.

Privacy Policy

We can assure you that all your information is kept safe and secure, from your on-line shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.

We have checked that the processing of information provided by our customers is necessary for the relevant purpose of completing an order, and are satisfied that there is no other reasonable way to achieve this purpose in order to complete the order process effectively.

For remote addresses and international orders, your telephone number maybe forwarded on to our couriers, to ensure receipt of your goods.

If you have signed up to our newsletter we only have your provided name and email address on file via our CRM software system and we do not use this information anywhere a part from to send you promotional material you have opted into.

You can opt out of our email marketing at any time via the bottom of any email by clicking “unsubscribe”.  The only time you will receive emails from us is when you place an order and if you have opted into our email marketing and have completed our GDPR compliant sign up form.

Boss Babe academy confirms that the lawful bases for processing that are set out in Article 6 of the GDPR include at least one of these statements when processing personal data:

(a)Consent: The individual has given clear consent for you to process their personal data for a specific purpose.

Such as email marketing in which the customer has  opted in via a double opt in form and has ticked a GDPR box when subscribing. The customer can leave/opt out easily from our email marketing  by clicking the “unsubscribe” link provided in each email sent out.  Customers will also be provided with terms and conditions when placing an order with Boss Babe Academy which outlines our privacy policy and upon ticking this “I agree to the terms and conditions” the customer agrees to receive order confirmation emails so they (the customer) can track their order.

 (b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).

(d) Vital interests: the processing is necessary to protect someone’s life.

(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

Such as completing orders effectively and paying for the eligible postage using the address the customer has provided Boss Babe Academy

(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.) Such as email marketing in which the customer has opted in via a double opt in form and completed a GDPR form.

Other ways in which we use customer date is the following:

This site uses cookies – Small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Social Media- We have social media channels in which our customers can engage with. All our social media posts allow the general public to make a comment. Their name is then visible on our social media channels and the information on their profile can be viewed by anyone clicking onto their social profile unless the individual has made their profile private. We are not responsible or have control over how these social media platforms use your data.

Google Analytics-  Our website links to social media channels such as Facebook and Instagram. We use your data to sometimes send promotions via Facebook that are related to orders placed previously on our website. When an order has been placed on our website the customer has confirmed that their data is OK to be used in this way.

Our privacy Policy has been revised and updated on: 02/05/2018

VAT

Perky Pear LTD is VAT registered

VAT NUMBER: 283 6343 86 Prices are inclusive of VAT

 

Card Payments, Security and Privacy

We accept most major credit cards. We can assure you that all of your information is kept safe and secure, from your online shopping basket to the goods arriving at your front door. A secure SSL encryption protects all your details during the shopping process and we do not pass on or use them with any third parties, companies and marketing organisations. All the details required are needed for no other reason than to fully process your order.

For remote addresses and international orders, your telephone number maybe forwarded on to our couriers, to ensure receipt of your goods.

We update our stock frequently and if an item is out of stock it will be displayed as such on the site. If there is a problem with availability we will contact you within 24 hours of the order being made, in which case you have a choice of waiting until it is in stock. In any case, orders are not processed unless we have the item in stock.